If the drive is still not visible, try connecting it to a second Mac to verify the issue. If it is not listed under “Disk Drives,” expand the “Other Devices” category and see if there is an entry for an “Unknown Device. A message will ask you to confirm that “All data will be lost. PC users are not affected. It still works on Win 7, but when I plug it in on Win 8 it takes min to show up in my computers and once you click on the drive file explorer hangs until you unplug the drive.. If the drive is used on Macintosh and Windows computers, follow the link below to obtain a FAT32 formatting tool which will allow both Windows and Macintosh users to use the drive.

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Hitachi touro desk pro 3tb hdd does’t work on win 8 to 10

Need to install driver for Windows 7. If you format your drive for a Mac, the drive will not be able to be accessed in Windows.

Double click on the mpkg file that has been downloaded and the installation will launch, Click Continue at the Welcome window. Hope this helps some other folk and thanks once again. Touro Desk Pro portable hard drive. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.


It winndows not work at all. Microsoft Windows 10 bit. The backup software confuses this with not being able to write to the destination drive and therefore displays the “Backup drive is read-only.

tadawure – hitachi touro pro driver windows 8

If the drive does not display as “Healthy,” or shows the file format as “RAW,” then the partition has become corrupt. Since from your description, I have noticed that the drive fails to get detected.

Thank you for hihachi us! All data on the external hard drive will be destroyed if you follow these instructions. In Windows, the drive should appear under My Computer as another hard drive shortly after being connected.

Click Next to continue. SCSI is an old really old interface for disk drives.

Hitachi Touro mobile external HDD not working in Win 8

Click “Erase” at the top of the screen. I have several computers, from 5 years old to the one just bought a month ago from Dell, none of them can show the 3TB external hard drive in Windows Explorer. System requirements for Windows and Mac users include:.

HGST helps organizations harness the power of data through a broad portfolio of proven, reliable storage solutions that enable next-generation data centers to unlock. It still works on Win 7, but when I plug it in on Win 8 it takes min to show up in my computers and once you click on the drive file explorer hangs until you unplug the drive. You might have to format it and do a new backup from Windows If your drive does not appear in the appropriate location, please consult the Troubleshooting guide.


Thanks for marking this as the answer.

Disconnect the external drive, reboot the computer and reconnect the drive when the computer has finished restarting. Avoid using USB ports found on keyboards, monitors or the front of the Mac. If you believe your PC or external hard drive has been infected by a virus, the best course of action is to run an anti-virus scan. Are you a developer? Pavilion Touch Smart nsa.

Posting Quick Reply – Please Wait. To format the drive for use on the MAC please follow: Thread Deleted Email Thread.

Nobody has solved this. Driver used is standard Microsoft driver dated A message will ask you to confirm windpws “All data will be lost.